Thank you for visiting and shopping at Following are the terms and conditions that constituted our Shipping Policy.


  • We currently use USPS for shipment of our products. You will receive shipping confirmation with a tracking number once your order is shipped.

  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

  • Please note that the shipping rates for items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



  • Reboncel is happy to offer our customers Free Shipping on orders of $49 or more. Orders totaling $49.00 or more (not including shipping or state tax where applicable) will receive FREE shipping -within the 48 continental states- excluding Alaska and Hawaii, AFOs, APOs, and FPOs.

  • Free shipping applies to orders that are delivered to only one address.

  • Free shipping does not apply to deliveries outside the continental United States. All international shipments will be USPS First Class International for packages under 4 pounds or International Priority Mail confirmed.


At Reboncel, we pride ourselves on our superior skin care products. We want you to be happy with each purchase you make.  If you want to replace a damaged item or cancel an order that hasn’t shipped out yet, we will gladly do it. 

  • If you decide to return an item, simply e-mail us at

  • Contact us within 7 days of merchandise receipt for return instructions and credit processing. Please note that the customer is responsible for the cost of return freight charges.

  • Remember, all products must be in their original boxes and opened products cannot be returned. After we receive returned products, you will get a full refund.